We currently offer free shipping for orders $50+ located in the US. We package and ship your order as soon as possible. Some orders are subject to verification and payment approval before shipping and may take several days to process. We only ship during business days and do not ship on Saturdays, Sundays or holidays. Our business hours are Monday through Friday, 9am-4pm pst. All orders are shipped from our warehouse located in Los Angeles, CA. After your order is placed, it will be fulfilled within 1-3 business days (up to 4-6 days during sales and product launches), unless you choose priority shipping. Orders place before 11am pst with priority or priority express will be sent same day. Otherwise, they are shipped the next business day. You will receive an email or text notification when it ships with your tracking information. While we will do all we can to make sure your order is delivered on time, tenthandpine.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, postal delays, etc. Your service option and location will then determine the number of shipping days. We can’t make guarantees regarding delivery dates, but we try to give accurate estimates when you order, although some orders may take longer. Due to delays in customs clearance and other external factors, we cannot make any guarantees regarding international shipping time. Nov 25 - Dec 25 shipping may take much longer.
Tenth & Pine does not collect duties, taxes, customs, or brokerage fees at the time of purchase. Therefore, international orders ship with these potential additional fees unpaid. Tenth & Pine cannot currently determine what these charges may be. We recommend contacting your local customs office regarding your country's custom policies.
Customers may be charged duties, taxes, customs, and/or brokerages fees on their international orders at the time of delivery in the local currency. Customers will be responsible for all duties, taxes, customs and/or brokerage fees.
The estimated delivery times for international packages varies depending on the country. If you have any more questions regarding your international shipment, feel free to reach out to us at firstname.lastname@example.org.