Shipping
We offer free shipping on all USA orders. After your order is placed, it will be sent out in 1-3 business days (4-6 days during sales and product launches), unless you choose priority shipping. You will receive an email or text notification when it ships with your tracking information. Your service option and location will then determine the number of shipping days. We can’t make guarantees regarding delivery dates, but we try to give accurate estimates when you order, although some orders may take longer. Due to delays in customs clearance and other external factors, we cannot make any guarantees regarding international shipping time. Nov 25 - Dec 25 shipping may take much longer.
Returns
You are eligible to exchange or refund products within 14 days of your delivery date. Please note that the product must be returned in new, unwashed condition and in original packaging with all original tags. Email: returns@tenthandpine.com with the subject titled "Return" or "Exchange" and add your name and order number to the email body. We will reply with complete instructions. Orders placed during our sales are final and not eligible for return or exchange. Pre-orders are final sale and are not eligible for a refund, return, or exchange.
