HELP CENTER

You can track your order here: Track Order

• You will receive an email with your order confirmation within 24 hours from your purchase.
  
• You will receive another email with your tracking number once your order ships.
  
• You will receive updates through email or text as your order makes its way to its destination. 

• We offer 10% off your first order when you subscribe to our newsletter!
• We occasionally run sales through Instagram & Facebook, be sure to follow us so you don't miss out!
• 1 coupon code/discount can be applied per order.

All orders are shipped from our warehouse located in New Jersey. After your order is placed, it will be sent out in 1 - 4 business days (up to 10 days during sales and product launches), unless you choose priority shipping. Nov 17 - Dec 25 shipping may take much longer.

We do ship worldwide! International shipping rates will be calculated and applied at checkout.

Please note:

Tenth & Pine does not collect duties, taxes, customs, or brokerage fees at the time of purchase. Therefore, international orders ship with these potential additional fees unpaid. Tenth & Pine cannot currently determine what these charges may be. We recommend contacting your local customs office regarding your country's custom policies. Customers may be charged duties, taxes, customs, and/or brokerages fees on their international orders at the time of delivery in the local currency. Customers will be responsible for all duties, taxes, customs and/or brokerage fees. The estimated delivery times for international packages varies depending on the country. If you have any more questions regarding your international shipment, feel free to reach out to us at customerservice@tenthandpine.com.

• Orders within the US will receive free shipping for orders $100 or more.